Frequently Asked Questions


Are you accepting new clients?
Yes, currently we are accepting new clients

What is the best way to switch my pet’s food?
It is best to transition to a new food gradually over 7 days to avoid stomach upset. 
Begin the transition with:

  1. 75% old food to 25% new food for 2-3 days,
  2. 50% blend of new and old food for 2-3 days,
  3. Then 75% of new food to 25% of old food for 2-3 days,

Once this is complete you can feed the new diet exclusively.

What is the best way to prevent fleas for my pet?
Using flea control
monthly all year round is the best way to prevent flea problems for your pet. We have multiple options that are affordable and effective. Flea prevention can come in the form of a topical solution, flavored tablets or chews, and collars. We can help you decide which one is best for you and your pet.

My pet has fleas, what can I do to treat the problem?
We recommend treating your pet monthly with a veterinary flea prevention product. Flea dips and shampoos dry out the skin and do not take care of the problem. Depending on the level of flea problem,

Your house and yard may need to be treated by an exterminator. It takes several months to go through the flea life cycle and even if you are not seeing adult fleas, larvae and flea eggs may still be present in the environment.

Why does my dog need a heartworm test yearly when he/she has been on heartworm prevention?
We test yearly for several reasons. We have seen cases where the pet spit out the medication after appearing to eat it, the owner missed a monthly dose or the pet didn’t eat the entire dose. In all of these cases it is dangerous to have undetected heartworm disease or give heartworm prevention to a heartworm positive dog. Most dogs don’t show any signs of infection in the early stages of disease. Our heartworm tests also check for 3 different tick-borne diseases because of the prevalence of ticks in our area.

The heartworm test is a quick blood test that be run in the clinic and results are available in about 10 minutes.

I think my pet was bit by a poisonous snake, what do I do?
Contact the veterinary office immediately. If a snake bite occurs after business hours, call the office at 843-842-8331 then hit”0” to be connected to the veterinarian on call for the evening or weekend.

Can I give my dog over the counter medications?
It is important to consult a veterinarian before giving your pet any over the counter medications. If you have a question about medications, please feel free to call or email us.

How do dogs and cats get tapeworms?
Tapeworms are a result of your pet ingesting a flea. Tapeworm segments look like grains of rice and you may notice them after you pet has had a problem with fleas. It is important to get the flea problem under control and consult your vet for a de-wormer to treat the tapeworm infection.

What are appropriate toys for chewing?
Our general rule for chew toys is you need to be able to “bend it, break it, or dent it with your thumb” If the toy or treat does not meet this rule, it could cause damage to your pet’s teeth.

Why do I need to bring a fecal sample to my pet’s yearly visit?
We send your pet’s fecal sample out to the laboratory yearly to check for intestinal parasites such as roundworm, hookworm, whipworm, coccidia and giardia. Some of these parasites are considered zoonotic, which means they can infect people and animals. It is important to check a fecal sample yearly to make sure your pet is free of intestinal parasites and ensure you and your family’s health.